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Platinum Painting Customer Satisfaction Survey

Since we first opened our doors in 2008, we’ve been dedicated to providing customer service-centered home-improvement contracting. We want to know whether we lived up to our promise when we painted your home, which is why we invite you to take a short survey to let us know how we did! We are always looking for ways to exceed homeowners’ expectations, and with your help, we’ll be able to do just that.

  • When you first contacted Platinum Painting, did you find the response courteous and timely?
  • Was the level of follow-up prompt and appropriate?
  • Should there be more follow-ups after the estimate?
  • Did you find the estimator courteous?
  • Do you feel that the estimator listened to your needs/requests and acted upon them?
  • Was the estimator timely in keeping appointments?
  • Were the painters courteous and timely?
  • Were the painters neat while in your home?
  • Do you feel the painters paid adequate attention to detail?
  • Was proper clean-up done upon completion?
  • Are you pleased with the final results?
  • Was the job completed to your satisfaction?
  • Did we meet your expectations?
  • Will you use Platinum Painting in the future?
  • Will you recommend Platinum Painting to your family and friends?
  • Can we use you for a reference?